Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By continuing to use our website, you acknowledge that you have read and understood this policy and consent to our use of cookies as described herein. This policy was last updated on January 23, 2026, and applies to all users accessing our services from within the United Kingdom.
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to the owners of the site. Cookies contain information that is transferred to your computer’s hard drive and help us recognise your device when you return to our site.
Our gaming platform uses cookies to enhance your experience, ensure security, and comply with regulatory requirements specific to online gambling operations in the UK. These technologies help us provide personalised gaming experiences, maintain session security, and meet our obligations under the Gambling Act 2005 and related regulations.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration | Essential |
|---|---|---|---|
| Strictly Necessary | Enable core website functionality, security, and compliance with gambling regulations | Session/Up to 1 year | Yes |
| Performance Cookies | Collect information about website usage and performance to improve user experience | Up to 2 years | No |
| Functional Cookies | Remember user preferences, language settings, and personalisation options | Up to 1 year | No |
| Targeting/Advertising | Deliver relevant advertisements and measure campaign effectiveness | Up to 13 months | No |
| Analytics Cookies | Track user behaviour and site statistics for business intelligence | Up to 2 years | No |
3. Essential Cookies
These cookies are absolutely necessary for our gaming platform to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Authentication cookies that verify your identity and maintain secure login sessions
- Security cookies that protect against fraudulent activities and unauthorised access
- Compliance cookies that help us meet UK Gambling Commission requirements
- Load balancing cookies that distribute traffic across our servers
- Session management cookies that maintain your gaming session state
4. Performance and Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and anonymous.
We use performance cookies to monitor game loading times, identify technical issues, and optimise our platform’s responsiveness. This data helps us ensure that our slot games, table games, and live dealer experiences run smoothly across all devices and browsers used by our UK customers.
5. Functional Cookies
Functional cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. These cookies remember choices you make on our website, such as your username, language preference, or region you are in.
For gaming platforms, functional cookies are particularly important as they remember your game preferences, betting limits, deposit methods, and responsible gambling settings. This personalisation ensures a tailored gaming experience whilst maintaining your preferred safety controls.
6. Advertising and Marketing Cookies
These cookies may be set through our site by our advertising partners and are used to build a profile of your interests and show you relevant adverts on other sites. They work by uniquely identifying your browser and device. Marketing cookies help us deliver targeted promotions and bonuses that align with your gaming preferences.
We ensure all advertising cookies comply with UK advertising standards and gambling regulations. These cookies help us measure the effectiveness of our responsible gambling messaging and ensure appropriate promotional content reaches our target audience.
7. Third-Party Cookies
Our website uses services from third-party providers who may also set cookies on your device. These include payment processors, game providers, customer support systems, and analytical services. We work only with reputable providers who comply with UK data protection and gambling regulations.
- Payment gateway cookies for secure transaction processing
- Game provider cookies for slot and live casino functionality
- Customer support chat cookies for service delivery
- Social media integration cookies for content sharing
- Anti-fraud system cookies for security monitoring
8. Cookie Consent and Preferences
When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You can accept all cookies, reject non-essential cookies, or customise your preferences through our cookie preference centre.
Your consent choices are stored locally and will be remembered for future visits. You can change your cookie preferences at any time by accessing the cookie settings through the footer of our website or your account dashboard.
9. Managing Cookies in Your Browser
Most web browsers allow you to control cookies through their settings preferences. You can typically find these settings in the ‘Options’ or ‘Preferences’ menu of your browser. Please note that blocking certain cookies may impact your ability to use some features of our gaming platform.
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions
- Internet Explorer: Tools > Internet Options > Privacy
10. Mobile Device Cookie Management
If you access our gaming platform through a mobile device or tablet, cookie management may vary depending on your device and browser. Mobile browsers typically offer cookie controls in their settings menus, similar to desktop versions but with simplified interfaces.
For mobile apps, tracking preferences can usually be managed through your device’s general settings under privacy or advertising options. iOS users can find these controls under Settings > Privacy & Security, whilst Android users should check Settings > Google > Ads.
11. Data Retention and Cookie Lifespan
Different cookies have varying lifespans depending on their purpose and classification. Session cookies are deleted when you close your browser, whilst persistent cookies remain on your device for predetermined periods. We regularly review and update cookie lifespans to ensure they remain proportionate to their intended purpose.
Personal data collected through cookies is retained in accordance with our Privacy Policy and UK data protection legislation. We implement appropriate technical and organisational measures to ensure cookie data is processed securely and deleted when no longer necessary.
12. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make material changes, we will notify users through our website banner or email communication where appropriate.
Continued use of our gaming platform following any updates constitutes acceptance of the revised Cookie Policy. We encourage users to review this policy periodically to stay informed about how we use cookies and similar technologies to enhance your gaming experience whilst maintaining compliance with UK gambling and data protection regulations.